Role: Digital Producer 
Salary: up to £25k + benefits

The role is full time, permanent and fully remote.

Are you looking for the next step in your career? Do you want to find an employer that cares about you, their customers and the way they do things? To be part of a talented team that is full of good energy?

We’re looking for a dependable, open and highly motivated Digital Producer to join our small, fully remote, team.

The Tech Dept believes in equal opportunity for all. We welcome applications from individuals of all backgrounds and sections of the community.

Please send your CV to recruitment@thetechdept.com

No recruiters please – if we need help we will contact you.

About you

You should have circa two years in a Digital / Technology / Software agency, or where you have had experience delivering complex technical projects. We will consider experience in other industries as long as you are confident with digital, fit with our values and can fulfil the job requirements.

Our Values are more important than any technical skill or career experiences you have had. They will form part of your 3 month review and ongoing quarterly Personal Development Plan (so please don’t BS about them):

Open
Ditch your ego, because maybe they’re right. Steal from the world, read and rewire your brain. “If you do what you’ve always done, you’ll get what you’ve always got” – Henry Ford.

Honest
Live with integrity – the same on the inside as outside – so say what you think. Tell the truth, first to yourself. Care personally & challenge directly. Embrace reality & deal with it. Never lie.

Caring
Give service to others. Help out. Listen with empathy. And when we say Listen, don’t just scan for keywords – focus and really listen. What are they really trying to say? 

Can-do
Look for what you can do, not what you can’t. Be positive, be definite, take action, kickstart momentum. Focus on progress not perfection. Keep a positive focus.

Reliable
Take responsibility. Own it. Your word is your bond. If you say you will do it, do it – always. Your reputation can disappear in an instant.

Playful
Keep a sense of humour. Trust your inner child – maybe that daft suggestion is the best idea. Bring good energy. Life is an adventure!

About the role

Our Digital Producer will report into the Head of Client Services (in charge of all client relationships). They will work with the Client Management team (responsible for creating improvement for each client) and Studio Team (responsible for delivering high quality technical work).

Our day to day project work is creating custom web technology, websites and web applications.

You will support projects by:

  • Being a point of contact for allocated clients
  • Managing support tasks & budgets
  • Prioritising client emails & requests
  • Working with Studio to estimate resource requirements & costs
  • Contributing towards creating Statements of Work and documenting change requests
  • Liaising with Studio, the Client Management team & Head of Production to ensure a smooth flow of work
  • Documenting and communicating project statuses to colleagues and clients
  • Testing & reporting issues with work we produce
  • Escalating issues to senior team members
  • Being on top of the detail

You need to be:

  • A proactive and clear communicator, both written and verbal
  • Extremely organised and detail oriented, always following through on promises
  • Very comfortable with digital technology, spreadsheets, CMS, SaaS apps etc

As we’re fully remote you can work from anywhere as long as you’re able to get your tasks done and communicate clearly. We’ve found remote works for us incredibly well, with proactive comms being the key to success. We still have regular meet ups in person and our team is thriving.

Who you will be working with:

The Tech Dept Team

Benefits include:

  • Fully remote office – work from anywhere
  • Laptop, monitor and home office essentials 
  • Working from home allowance
  • Vitality Health insurance
  • 25 days holiday, plus UK Bank Holidays (and we’ve always taken the 3 working days between Christmas and New Year too)
  • Quarterly personal development plan
  • Quarterly team days out
  • Monthly team training
  • Innovative, entrepreneurial and open culture

About us

We’ve been going since 2004 but this year is our most exciting to date.

We’re proud that during lockdowns we did not have to furlough or lose a single member of staff. In fact our team has grown. We are a tight group and this is a great company to work for – most of the team have been at The Tech Dept for 3 years or more, and some are into double figures.

We focus on helping business owners do things better, to continuously improve their business and get what they want out of life. As a result we’re winning new business, which is why we’re hiring.

Last summer, after 16 years of having an office in Central Sheffield we went fully remote. This got a lot of press locally and we ended up being featured on national ITV News. Our team loves the flexibility, the lack of commute and the reduction in office ‘noise’. This doesn’t mean we don’t see each other – we speak as a group every morning and have quarterly days out where we meet for the afternoon and evening.

The Tech Dept team at Chatsworth

Our move to be fully remote was helped by our extremely open culture – which we have nurtured for years – where we can share candidly with each other. You can leave your “fake” LinkedIn persona in your current job.

Our aim is to create a company that is a joy to buy from, and work for.

We take your wellbeing and mental health really seriously, so much so that we were the co-founders of a wellbeing festival: www.getahead.life

We’ve won numerous awards over the years (e.g. being listed in the top 100 agencies in the UK) and previous clients include Activision, John Lewis and BBC Children in Need. Our unique process – The Tech Bootcamp™ – was featured in the 2019 Parliamentary Review of digital best practice: www.theparliamentaryreview.co.uk/organisations/the-tech-dept

Equality Statement

The Tech Dept believes in equal opportunity for all. We are keen to attract candidates from a range of backgrounds and seeking to increase the diversity of our team. We welcome applications from individuals of all backgrounds and sections of the community.

Every individual at The Tech Dept is respected, encouraged to be themselves, and able to succeed on merit. We treat everyone fairly, recognising that people are different and that their needs are met in different ways.

Ultimately, we want every member of our team to achieve their potential – free from any barriers, prejudice, or unlawful discrimination. We are also committed against any prejudice or unlawful discrimination of (or by) our customers, suppliers and partners.  

Please send your CV to recruitment@thetechdept.com

No recruiters please – if we need help we will contact you.